Capturing leads and inquiries with Showit forms

Your website isn’t just a pretty digital storefront—it’s a powerful tool to grow your business. And one of the most effective ways to turn visitors into customers is by using Showit forms to capture leads. If you’re not using forms strategically, you could be missing out on potential clients, customers, and community members. By setting up effective forms, you can ensure seamless communication with potential clients and customers.

Creating a Contact Form in Showit

All Showit templates come with a pre-made contact form that you can tailor to your needs. These forms typically consist of a single canvas with two canvas views: one for the input fields and another for a confirmation or “thank you” message.

To set up your contact form:

Access the Form: Navigate to the page where you want the form and locate the existing contact form canvas.
Customize Input Fields: Click on each text box to modify placeholders, labels, and settings. Ensure that essential fields like Name, Email, and Message are included.
Configure Field Settings:
- Form Input: Enable this to allow user text input.
- Required: Make fields mandatory as needed.
- In Subject: Include specific inputs in the email subject for clarity.
- Reply To: Set the email field so responses go directly to the user’s email.
- Label: Assign labels to identify each input in the received message.
Design the Confirmation Message: Switch to the second canvas view to craft a thank-you note that visitors will see upon submission.
Set Up the Submit Button:
- Ensure the click action is set to “Submit Contact Form.”
- Configure it to transition to the confirmation canvas view after submission.
Test the Form: Preview your site and submit a test inquiry to verify functionality.

Enhancing User Experience

A well-designed form encourages visitors to take action. Keep your forms simple, engaging, and easy to fill out. A cluttered or overwhelming form can drive potential leads away.

When setting up a form it’s important to consider these things:

Simplicity: Only ask for essential information to avoid overwhelming users.
Clear Labels: Ensure each field is clearly labeled to guide users.
Responsive Design: Optimize the form for both desktop and mobile devices.
Accessible Tab Order: Arrange input fields sequentially in the left panel to facilitate easy navigation using the Tab key.

Troubleshooting Common Issues

If you encounter problems with your contact form, here are some common solutions:

Submit Button Not Working: Ensure the submit button’s click action is correctly set to “Submit Contact Form” and transitions to the appropriate canvas view.
Not Receiving Messages: Confirm that your email address in Showit is correct and check your spam or junk folders. Adding noreply@showit.co to your email contacts can help prevent messages from being filtered out.
Tabbing Order Issues: Reorder the input fields in the left panel to match the desired tabbing sequence.

Recap

By thoughtfully setting up and customizing your Showit contact forms, you can effectively capture leads and inquiries, ensuring smooth communication with your audience. By creating a form and customizing it for better conversions, you can ensure that you’re making the most of your website’s potential.